Privacy policy

privacy policy


Order & navigation on our site:

These personal order data are sent to our logistics partner who prepare and transport OUATE packages. They have absolutely no right to use your data for anything other than to process orders. If you choose to have it delivered outside of France, your personal data such as your postal address, your name and your telephone number are transmitted to the logistics services of the carrier who will deliver you to this country.

When browsing the OUATE site, we automatically receive the Internet Protocol address (IP address) of your computer, tablet or mobile, which allows OUATE to obtain more details about the browser and the operating system. used. Data is stored in or retrieved from your browser in the form of cookies that collect information about you, your preferences and your device and browser used.


If you have decided to be part of the OUATE family and to receive news from us by email (via the form on our site or by checking the corresponding box in the purchase path), we will use your email to send you the latest OUATE news (new products, promotional offers, blog articles on the site, etc.) or to communicate information about your purchases.

The Buyer has the right to access, rectify or withdraw the aforementioned data at any time.

In such a case, it suffices to send a detailed request, either by email to the following address:, or by mail addressed to the Director of Digital Activities of OUATE, Le Touquet Airport Business Center, 62520 Le Touquet-Paris-Plage, France.

Audience measurement:

OUATE uses audience analysis tools e.g: Google Analytics allowing us to better understand the activity on our site and thus improve its performance and use.


Publicity :

Advertising cookies are placed when you visit the OUATE site to optimize advertising messages when you visit other websites. This data is anonymous and is only used for advertising. The length of time that we keep personal data depends on our business needs and our legal obligations.

In the context of an order, we keep your data as long as they are necessary for the purposes for which they were collected (eg management of the commercial relationship between you and us), and for all other related purposes such as monitoring of our stocks but while complying with the legislation in force.  

If you agree to receive OUATE newsletters (during the purchase process or when subscribing to our newsletter) or contact OUATE to obtain information on our products, your data is kept until you have made a request. to unsubscribe or delete your personal data, or after a certain period of no activity (for a maximum of 3 years from the last contact.


When you provide us with your personal data in a form to complete a purchase, we assume that you consent to the collection of your information and its use for that purpose only.

For marketing purposes, we ask you during the course for your explicit consent (by checking the appropriate box), you are able to refuse.

If after having consented to us, you change your mind and no longer wish us to contact you, collect your information, you can notify us by contacting us at the following address: or by sending us a letter to: Business Center, Le Touquet Airport, 62550 Le Touquet Paris Plage France



Advertising cookies are placed when you visit the OUATE site to optimize advertising messages when you visit other websites. This data is anonymous and is only used for advertising. The length of time that we keep personal data depends on our business needs and our legal obligations.

Our site is hosted by Shopify. Here is a non-exhaustive list of cookies used for the proper functioning of the store Cookies necessary for the operation of the store:

Here is a list of cookies we use. We have listed them here so that you can choose whether you want to disable cookies or not.

_session_id,: allows Shopify to store information about your session.

_shopify_visit: Persistent for 30 minutes from the last visit, Used by Shopify to record the number of visits

_shopify_uniq, no data retained, expires midnight of the day following your visit allows us to count the number of visits to a store per unique customer.

_secure_session_id, unique token, sessional

storefront_digest, unique token, it is used to determine if the current visitor has access to their password.

- If you want more information, you can go to this address:

We also use third-party cookies ”deposited by our partners. These are managed directly by the companies that issue them and who must also comply with the regulations in force on data protection.

- audience measurement cookies: to assess site traffic and improve the experience on our online store.

- advertising cookies: to improve the experience and provide you with relevant advertising

To oppose cookies:

You can set up the configuration on your browser in order to be informed of the existence or block these cookies. If you want to delete cookies from your web browser, you can follow the instructions below:

Internet Explorer:



Firefox: https: // Redirectlocale = en & redirectslug = Activate + and + d% C3% A9sactiver + les + cookies

Most of these cookies expire when you end your visit to our site. Others have a longer lifespan, which does not exceed 12 months, in accordance with current regulations. However, some tracers are exempt from obtaining this consent (this is the case with tracers that last more than 12 months).


You can also block third-party cookies:

- More information here:

- If you no longer wish to see our advertisements on social networks, we advise you to go to the "settings" section then "advertising preferences".

- More information on Google cookies:



OUATE SAS is the sole recipient of your personal data and does not market them.

OUATE SAS will disclose your personal data if the law requires us to do so or if you violate our general conditions of sale and use or to protect our rights, our property or our security as well as those of third parties.

On the other hand, OUATE SAS communicates your personal data to authorized partners:

  • all employees at OUATE,
  • our online advertising agencies to deliver you relevant promotional messages and improve the customer experience on our site.
  • our logistics warehouse to deliver your orders.
  • our Shopify hosting service providers
  • our payment platform providers Stripe, iZlettle
  • our providers of web analysis tools, such as Google Analytics, Klavyio and Meteorik



Our online store is hosted by Shopify Inc. which enables us to market our products online.

Your personal data is stored in the Shopify data system, a secure server protected by a Shopify firewall.



If you place an order through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the payment card industry's effort from companies such as Visa, MasterCard, American Express and Discover .

PCI-DSS requirements help ensure the secure processing of credit card data by our store and its service providers.

If you would like more information, please see the Shopify Terms of Service.



Generally, the third-party vendors that we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us and to improve the experience on our site.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.

 With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located or have facilities located in a jurisdiction other than yours or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under the laws of the United States. United States, including the Patriot Act.

Once you leave our store site or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and Use of the OUATE site.



You may be required to leave our online store by clicking on links on the OUATE site. We assume no responsibility for the privacy practices of such other sites and recommend that you carefully read their privacy policies.



In order to best protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately misused, viewed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Finally, we recommend that you adopt the following security measures to improve your Internet security:

- When creating a customer account, use at least 9 characters for your password, using both upper and lower case letters as well as numbers. Do not use your first or last name, or other easily obtainable personal data.

- Keep your passwords confidential and avoid using the same password for multiple accounts


Our Site is intended for adults (in your state) or minors having the consent of their legal representative allowing them to place an order on the Site.

We do not collect or process personal data relating to minors knowingly.



We reserve the right to modify this privacy policy at any time, so please review it on each of your visits. Changes will take effect immediately upon posting to the website.

If our online store is acquired or merged with another entity, your information may be transferred to the new owners so that we can continue to sell products to you.



In accordance with the General Data Protection Regulation (GDPR), if you wish to: access, correct, modify, limit, challenge the accuracy, delete any personal information we have about you, file a complaint, oppose the processing , unsubscribe from our emails, exercise your right to transparency and portability of personal data concerning you, or if you simply wish to have more information on these subjects, contact our agent responsible for confidentiality standards at contact @ ouate- or by mail to OUATE indicating your name, first name, address, email and proof of identity.