FOIRE AUX QUESTIONS
OUATE is a line of high-quality skincare products dedicated to children from 4 to 11 years old.
With OUATE, taking care of oneself has never been so much fun, and feel the joy that invades them as they progress on the road to autonomy, OUATE transmits the essential care gestures to their still so fragile skin!
OUATE is a soft and reassuring universe that combines naturalness and authenticity, respect and sharing, security and transmission. A real cocoon, just like the wadding that envelops and protects so gently!
You can learn more about our values here!
Ouate's values that underpin our commitment to your children are self-knowledge, self-esteem, assertiveness, a sense of effort through a pleasant routine, living together, and seeing life on the bright side.
Between the ages of 4 and 11, the hydrolipidic film of children's skin is under construction, it is more vulnerable to external aggressions and is 3 times thinner than that of an adult, therefore much more fragile.
The dermis is immature with small and spaced-out cells that intensify the insensible loss of water and dehydration of the child's skin, which is why they need daily hydration and protection.
The sebaceous glands, which help to create the hydrolipidic film and combat dryness, are not very active.
In summary, children's skin is therefore particularly sensitive and fragile and requires daily moisturizing and protection.
Our formulas are composed of more than 97% of ingredients of natural origin and without allergens to obtain the right balance between naturalness and science.
Due to their water concentration, manufacturing, use, or storage (in the bathroom), skincare products are highly exposed to microbiological or fungal contamination. At Ouate, we are committed to ensuring the safety of your children, which is why we use a low concentration of preservatives in our products.
Ouate products must deliver results in terms of effectiveness and enjoyment. The more pleasant the application of a product is, the more children want to use it and the results are visible. While favoring comfortable textures with little added texture agents and subtle fragrances, our products are rated excellent on Yuka.
We are always on the lookout for ways to improve our formulas to combine safety, pleasure, and results!
OUATE is a high-quality product tested under pediatric, ophthalmological, and dermatological control.
The formulas are developed by eliminating certain product families: parabens, MITs, CMITs, soaps, mineral oils, alcohol, phthalates, gluten, nuts, and lanonine.
Our products comply with the European regulation 1223/2009.
Animal ingredients and all animal testing have been banned.
Our cross-border distribution in China does not affect our commitment not to test on animals.
OUATE products are formulated with ingredients of natural origin, up to 99% of the formula. The majority of our products are therefore not labelled organic, with the exception of our Gummies, all of whose nutrients come from organic farming.
This is a conscious choice: essential oils, the preferred ingredients in organic cosmetics, can cause skin reactions in children with sensitive skin.
OUATE products are non-GMO, which means that they do not contain genetically modified ingredients that can be harmful to children's skin.
We do not believe that essential oils are suitable for children's sensitive skin as they can cause skin reactions.
A child's skin exposed to the sun must be protected by an SPF50.
A moisturising cream is applied once or twice a day at most, so children's skin is less protected than with a conventional suncare product with an equivalent SPF due to the lack of repetition.
This is why including an SPF50 in a cream would imply that the child's skin is protected after one use, which is not the case!
We finally launched our first SPF 50 suncare product last year, MY HAZE 1,2,3 SUN
Our Sun Mist, My Haze 1,2,3 Sun, is nanoparticle-free: nanoparticles make skin care products fluid and long-lasting, but they are suspected of penetrating the epidermal barrier and therefore of posing a health hazard.
Our suncare product respects the principle of mixing filters to ensure optimal protection. The mineral filter that reflects UV rays is Titanium Dioxide in microparticles to avoid the risk of penetrating the epidermal barrier and causing danger. The two synthetic filters that absorb UV rays are Diethylamino Hydroxybenzoyl Hexyl Benzoate and Butyl methoxydibenzoylmethane, which represent 0 to 4% of the ingredients respectively.
Our formulas contain a low concentration (between 0.2 and 0.3% maximum) of allergen-free fragrances to stimulate the sensory development of children and increase the pleasure of applying the products while respecting their skin.
When the desire is there, the results are visible!
Our products are clean and gentle: they let the skin breathe with their light textures that penetrate quickly for optimal hydration and non-comedogenic.
For our children, their future, and the generations to come, OUATE has been committed to respecting and protecting our planet since its creation and is committed to an eco-design approach.
We have sought to integrate raw materials from sustainable sources, selected recycled inks as well as the packaging with limited components while ensuring their recyclability.
However, at the moment, pumps are only recycled in 25% of French municipalities, which is why we advise you to dispose of them in the non-recyclable waste bin.
In 2022, this will no longer be a problem, as all French sorting centers will be modernized and 100% of communes will be able to recycle them!
Because nothing can be taken for granted, we are aware that ecology is a daily task in which we can only improve together. Every day we learn, we try to do better than yesterday and we continue to progress.
(sources: https://www.ecologie.gouv.fr/es/node/3323)
We work to provide you with eco-refills while ensuring the highest level of safety and harmlessness.
The production is based in France to ensure the quality of our products and to favour a short circuit and therefore less polluting.
Our products are dermatologically, paediatrically and ophthalmologically tested according to their use.
Our products comply with the European regulation 1223/2009.
Ingredients of animal origin and all animal testing have been banned.
Our cross-border distribution in China does not affect our commitment not to test on animals.
The shelf life of the products once opened is indicated on our products (figure indicated on the small open cream jar at the bottom of the product).
In general, our products can be kept for 12 months after opening !
With OUATE products, children learn how to care for their skin in 3 steps:
STEP 1: I clean my face with MY GENTLE CLEANSER suitable for all children aged 4 to 11! And for the bath I wash my body and hair with MY CLEANSING WHIPPED CREAM while having fun.
STEP 2: I moisturise my face with a cream adapted to my age (4-6 years old: MY KISSABLE POTION/ 7-8 years old: MY LOVE CREAM or MY HERO CREAM/ 9-11 years old: MY IDEAL CREAM or MY FANTASTIC CREAM)
STEP 3: I don't forget to protect myself from the sun with MY HAZE 1,2,3 SUN and my lips in winter with MY AWESOME LIP BALM
In addition to a demanding formulation charter, OUATE opts for ergonomic packaging that facilitates their use, helps to develop the motor skills and autonomy of children while avoiding over-consumption thanks to an ingenious dosage system.
Indeed, Ouate's packaging has been developed with an occupational therapist in order to adapt to the gestures of each age group.
During the workshops organized with the children to validate the ergonomics of our products, they expressed their wishes concerning the smells and names of the products.
We followed their recommendations because our priority is that Ouate responds perfectly to their desires.
When the desire is there, you can see the results!
All Ouate products have been specifically formulated for children's sensitive skin with ingredients of natural origin and allergen-free fragrances.
All products have been tested under pediatric, dermatological, and ophthalmological control depending on their use.
However, for very reactive skin, we always recommend trying a product on the inside of the wrist to check for any reaction.
From the age of 4 to 8, the physiological needs of the skin do not change.
Therefore, in MY KISSABLE POTION, MY LOVE CREAM and MY HERO CREAM the active ingredients of our products are identical. OUATE accompanies children on their way to autonomy by adapting the format to the gestures of each age group and invites children to an evolving sensory journey.
From the age of 9, sebum secretion is more important: physiological needs change. OUATE adapts the textures and active ingredients of its products to regulate the sebaceous glands and soothe pre-adolescent skin.
Our products are formulated for the skin needs of children over 3 years old. Their skin is different from that of babies and does not require as much oil.
You can use MY KISSABLE POTION, without worry, we have done the pediatric and dermatological tests, however the needs associated with their skin will only be partially covered.
Furthermore, you can use MY GENTLE CLEANSER and MY CLEANSING WHIPPED CREAM without restriction before the age of 4. The same applies to MY HAZE 1,2,3 SUN, sun protection, with the usual precaution of spraying the product into the palm of your hand before applying it to your baby's skin.
We recommend following the age recommendations for our products.
Because the packaging has been designed to match their motor skills and the formulas to the changing physiological needs of their skin.
Anticipating a purchase in the higher category would not guarantee an optimal experience and effectiveness.
Let's not forget that a child likes to hear that he is growing up ;)
Click on the little man at the top right, then click on "Create an account" or just click here.
Creating a Ouate account gives you access to your order history and personal information.
Create a Ouate account to enjoy exclusive benefits and a few surprises!
Your Ouate account also allows you to make purchases easily without having to enter your details each time.
When you log in, click on "Forgot your password? ".
Within a few minutes you will receive an e-mail that will allow you to set a new password.
We're sorry to see you go...
Remember, your Ouate account is free and also allows you to make purchases easily without having to enter your details every time!
If you still wish to deactivate your account, you will need to contact our customer service team at contact@ouate-paris.com
OUATE has a secure payment system.
You can pay via : Credit card (Visa, Master Card and American Express) and PayPal.
The delivery times specified by Colissimo are indicative and may vary according to the country of destination and the time of your order:
- European Union: within 7 days
- Rest of the world: 7 to 10 days depending on the country (UAE and HK under 7 days)
As soon as the order is validated and prepared by our warehouse, you will receive a shipping confirmation email, on which you will find a tracking number.
It is possible that our emails end up in your spam folder.
Still not found? Contact us at contact@ouate-paris.com
If you have entered the wrong delivery address, we may still be able to change it. This depends on how it is processed by the warehouse. If it has already been taken over, we will not be able to change it. But if it has not, we can update it!
Please contact us at contact@ouate-paris.com
Unfortunately, we are unable to add or remove any products from your order.
If your order has not yet been processed by our warehouse, it is possible for us to cancel and refund your order.
In this case, please contact us as soon as possible by e-mail at contact@ouate-paris.com.
If the order has already been processed by our warehouse, it is unfortunately no longer possible to cancel it.
If the parcel arrives damaged or open, you must refuse the delivery by specifying the reason on the transport note, or accept it by placing clear, precise and motivated reservations on the transport note.
Any delivery of a parcel accepted without reservation on delivery will be deemed to be free of defects.
You can reach our team for information by sending an e-mail to contact@ouate-paris.com
You can reach our team for information by sending an e-mail to contact@ouate-paris.com