Free shipping  on your order over 50€*

Delivery
and returns

Delivery

Orders are delivered to the delivery address that you indicated at the time of your order on the Website, provided that the information relating to the delivery is correct.

The delivery of the orders is ensured by Colissimo. Delivery times may vary depending on the country of destination of the parcel and the time of your order.

– European Union: within 7 days

– Rest of the world: 7 to 10 days depending on the country (UAE and HK within 7 days)

You can track your package on the Internet thanks to the number and link that was sent to you by email after your order.

 

Returns

We can offer you a refund or exchange provided that the products are returned to us within 14 days of receipt of the order. Make sure the package is properly packed and, for your peace of mind, we recommend that you use a tracked delivery service.

In the package, indicate your name, address, order identification number and reason for return / exchange with the returned products and send it to us:

Logistic Centre OUATE Return
Cap ENERGIE
195 rue Louis Breguet – 62100
Calais – France

If the products are returned due to an error on our part, we will also refund you the postage costs.

If you have purchased your products through one of our resellers, you must organize the return or exchange directly with them.

Delivery within
5 business days
100% secure
payment
Order
tracking
Free shipping over 50 € purchase
Samples
available
Loyalty
program

Contact

Need help? Contact us without delay!
Phone number : 01 84 60 16 05
Opened from Monday to Friday | 9am to 1pm - 2pm to 5pm

Newsletter

Subscribe to our newsletter,
and receive a 10% discount
on your first order :)

Social medias

Contact

Need help? Contact us without delay!
Phone number : 01 84 60 16 05
Opened from Monday to Friday | 9am to 1pm - 2pm to 5pm

Newsletter

Subscribe to our newsletter,
and receive a 10% discount
on your first order :)

Social medias

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